Your privacy matters to us. All enquiries received from our network of websites are handled through our Nairobi-based office. One of the main objectives of our websites is to provide visitors with information on safaris and related travel activities. We support the individual's right to online privacy and subscribe to the following privacy statement.
Personally identifiable information is provided by you when making an enquiry. This includes all of the information on our enquiry forms, client information records, payment authorisations, and all subsequent email and other correspondence between you and us. This personally identifiable information is gathered only with your knowledge, active permission, and participation.
Surveys and contests: From time to time we may sponsor contests and surveys in which your participation requires the provision of both identifiable and anonymous information.
Anonymous clickstream data is gathered from our servers when you visit our sites. This includes IP address details. We may track your visit to our site by assigning a "cookie" on certain pages.
Safari Arrangements
Information provided by you during the enquiry, reservation, and confirmation process is used to make safari arrangements on your behalf. We share necessary details with third-party safari operators contracted to arrange and optimise your experiences on safari. We do not stipulate or in any way control the further usage of information provided to these contractors.
Internal Contacts Database
Your contact details may be used by our company to update you on information that we believe will be of interest to you personally. This information is sent to you by your primary contact within the company — usually your consultant — on an ad hoc but fully authorised basis only, or by newsletter which you can unsubscribe from at any time.
Testimonials and References
In cases where we receive feedback from a client that we believe would be of value to our visitors, we use anonymous quotes in testimonials only once permission has been obtained from the client. Many of our relationships with clients are personal and result in a willingness on their part to provide future references to prospective clients. We provide the contact details of these referees on a one-to-one basis with prospective clients and with the express permission of these referees only.
Survey and Contest Information
Personal information is used by us to advise contest winners and to update survey and contest participants on results. In some cases we may use your contact details to provide you with other updates that we believe will be of interest to you personally. Other than during the process of concluding safari arrangements for winners, none of this information is shared with third parties. Anonymous survey and contest information is used for deriving statistical reports that may be shared with third parties.
Anonymous Clickstream Data
Anonymous clickstream data is used to help us track user trends and patterns on our websites in order to improve the experience of visitors. We also use this anonymous data for compiling statistical reports that we may share with third parties. Some of this information is derived by means of "cookies" — small pieces of information stored by your browser on your computer. You may edit your browser options if you wish to block cookies.
All information gathered via our website is the property of Africa Rebound Safaris. This information is never sold or wilfully distributed to third parties, thus preventing personally identifiable information from being used in unauthorised mailings and other solicitations.
All employees are bound by this privacy statement. This agreement is in place to protect the company, its public officers, employees, and clients.
From time to time, third parties are contracted for the provision of services to us (for example, market research) whereby client information may be made available to them. This information is protected by appropriate confidentiality agreements and used solely for the purposes of completing specific projects.
This site contains external links to other websites that may gather personally identifiable information from you and may have privacy policies that differ materially from our own. We recommend that you review the separate privacy statements of any linked websites you visit.
At present we do not provide any automated means for you to update or delete information that you have supplied to us. Any request for these modifications will be honoured by us. Please contact us directly to make such a request.
In addition to the above, we undertake not to wilfully disclose any personal information in our records except to comply with applicable laws or valid legal processes, or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against any party who may be causing interference with our rights or properties, or when anyone else could be harmed by such activities.
Any material changes in the way that we use your personal information will be updated to this page. We encourage you to review this policy periodically.
Any queries associated with our Privacy Policy should be directed to:
